Cookie Policy

Last updated: December 04, 2025

This Cookie Policy explains how Hydra Labs ("Company", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at https://guildbase.gg and use the Guildbase platform (the "Service").

This policy provides you with clear and comprehensive information about the cookies we use, the purposes for which we use them, and how you can manage your cookie preferences.

By continuing to use the Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using the Service.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Cookies can be "persistent" or "session" cookies:

  • Persistent Cookies: These cookies remain on your device for a set period of time or until you delete them. They are activated each time you visit the website that created the cookie.
  • Session Cookies: These cookies are temporary and are deleted from your device when you close your web browser.

Cookies can also be categorised as:

  • First-Party Cookies: Set by the website you are visiting (in this case, Guildbase).
  • Third-Party Cookies: Set by a domain other than the one you are visiting, typically used for analytics or advertising purposes.

2. Similar Tracking Technologies

In addition to cookies, we may use other similar tracking technologies:

  • Local Storage: Similar to cookies but can store larger amounts of data. Used to save preferences and application state.
  • Session Storage: Similar to local storage but data is cleared when the browser session ends.
  • Pixels/Web Beacons: Small, transparent images embedded in web pages or emails that help us track user activity and measure engagement.
  • Fingerprinting: Collecting information about your device configuration to help identify it. We use this only for security and fraud prevention purposes.

References to "cookies" in this policy include these similar technologies unless otherwise specified.

3. Why We Use Cookies

We use cookies for several reasons:

  • Essential Operations: Some cookies are essential for the Service to function properly and securely.
  • Authentication: To keep you signed in and maintain your session across pages.
  • Security: To protect your account and detect fraudulent or malicious activity.
  • Preferences: To remember your settings and preferences (such as language, theme, and display options).
  • Performance: To understand how the Service performs and identify areas for improvement.
  • Analytics: To understand how visitors use the Service so we can improve it.

4. Types of Cookies We Use

We categorise the cookies we use into the following types:

4.1 Strictly Necessary Cookies

These cookies are essential for the Service to function and cannot be switched off in our systems. They are usually only set in response to actions you take, such as logging in, setting your privacy preferences, or filling in forms. Without these cookies, the Service cannot operate properly.

Cookie Name Purpose Duration Type
guildbase_session Maintains your authenticated session Session First-party
XSRF-TOKEN Prevents cross-site request forgery attacks Session First-party
remember_token Keeps you logged in if you select "Remember me" 30 days First-party
cookie_consent Stores your cookie consent preferences 1 year First-party
4.2 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we use. If you do not allow these cookies, some or all of these features may not function properly.

Cookie Name Purpose Duration Type
theme Stores your preferred colour theme (light/dark) 1 year First-party
locale Stores your preferred language setting 1 year First-party
sidebar_collapsed Remembers your sidebar display preference 1 year First-party
current_guild Remembers your last selected guild 30 days First-party
table_page_size Stores your preferred number of items per page in tables 1 year First-party
4.3 Analytics Cookies

These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously. This helps us improve the Service and measure the effectiveness of our content.

Cookie Name Purpose Duration Provider
_ga Distinguishes unique users for Google Analytics 2 years Google
_ga_* Used by Google Analytics to persist session state 2 years Google
_gid Distinguishes users for analytics purposes 24 hours Google
_gat Throttles request rate to Google Analytics 1 minute Google
4.4 Performance Cookies

These cookies collect information about how you use the Service, such as which pages you visit most often and if you receive error messages. This data helps us improve the Service's performance.

Cookie Name Purpose Duration Type
perf_metrics Collects page load time and performance data Session First-party
error_tracking Helps identify and debug errors Session First-party

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies and their use is governed by the privacy policies of the third parties providing them.

5.1 Stripe (Payment Processing)

We use Stripe to process payments. Stripe may set cookies to enable secure payment processing and fraud prevention.

Cookie Name Purpose More Information
__stripe_mid Fraud prevention and detection Stripe Privacy Policy
__stripe_sid Fraud prevention and detection Stripe Privacy Policy
5.2 Google Analytics

We use Google Analytics to analyse usage of the Service. Google Analytics uses cookies to collect information about how visitors use our site. The information is used to compile reports and help us improve the Service.

For more information, see Google's Privacy Policy and Google Analytics Data Practices.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5.3 Discord, Steam, and Google Authentication

When you log in using Discord, Steam, or Google, these services may set their own cookies. Please refer to their respective privacy policies for more information:

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit the Service, you will be presented with a cookie consent banner that allows you to accept or customise your cookie preferences. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored on your device and delete them individually
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Please note that blocking or deleting cookies may impact the functionality of the Service. Some features may not work properly if cookies are disabled.

6.3 Browser-Specific Instructions

Here are links to instructions for managing cookies in popular browsers:

6.4 Mobile Devices

If you access the Service from a mobile device, you can manage cookies through your device settings:

  • iOS: Settings → Safari → Privacy & Security → Block All Cookies
  • Android (Chrome): Chrome menu → Settings → Site settings → Cookies

7. Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not wish to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals.

At this time, the Service does not respond to DNT signals. However, you can manage your cookie preferences using the methods described in Section 6 above.

8. Cookies and Personal Data

Some cookies may collect personal data. Where this is the case, we process such data in accordance with our Privacy Policy. This includes:

  • IP addresses (which may be collected by analytics cookies)
  • Unique identifiers stored in cookies that can be linked to your account
  • Browsing behaviour and usage patterns

For information about your rights regarding personal data, including how to access, correct, or delete your data, please see our Privacy Policy.

9. International Users

9.1 European Economic Area and United Kingdom

If you are located in the EEA or UK, we comply with the requirements of the ePrivacy Directive (Cookie Law), the UK Privacy and Electronic Communications Regulations (PECR), and the General Data Protection Regulation (GDPR). This means:

  • We obtain your consent before setting non-essential cookies
  • We provide clear information about the cookies we use
  • We provide easy ways to manage your cookie preferences
  • We only process personal data from cookies where we have a lawful basis
9.2 California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to know what personal information is collected through cookies and to opt out of the sale or sharing of your personal information. We do not sell personal information collected through cookies.

9.3 Other Jurisdictions

We are committed to complying with applicable cookie and privacy laws in all jurisdictions where we operate. If you have questions about our compliance with local laws, please contact us.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes:

  • We will update the "Last updated" date at the top of this policy
  • For significant changes, we will notify you by email or through a notice on the Service
  • We may ask for your consent again if the changes affect how we use cookies

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

11. More Information About Cookies

To learn more about cookies and how they are used, you can visit:

12. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

We aim to respond to all inquiries within 30 days.

By continuing to use Guildbase, you acknowledge that you have read, understood, and agree to this Cookie Policy.

Last Updated: December 04, 2025