Configure Discord notifications to keep your team informed about application activity. Learn how to set up channel notifications, customize messages, and control what gets posted where.
Notification Types
Guildbase can send different types of notifications to Discord:
| Notification | Description |
|---|---|
| New Application | When someone submits a new application |
| Stage Change | When an application moves between stages |
| Application Accepted | When an application reaches accepted status |
| Application Rejected | When an application is rejected |
| Note Added | When a team member adds a note |
Configuring Channels
Set up different channels for different notification types:
- Go to Integrations → Discord
- Find the Notifications section
- Select a channel for each notification type
- Save your settings
Screenshot: Discord notification settings
Pro Tip
Use a private staff channel for new application notifications and a public channel for welcome messages. This keeps sensitive information private while celebrating new members publicly.
Notification Embeds
Discord notifications include rich embeds with application details:
New Application Submitted
Staff Application
Applicant: JohnDoe#1234
Template: Staff Application 2024
Stage: Submitted
Today at 2:30 PM
Mentioning Roles
You can mention specific roles when notifications are posted:
- Enable the mention option for a notification type
- Select which role to mention
- The role will be pinged when that notification fires
Caution
Use mentions sparingly. Too many pings can lead to notification fatigue and people ignoring important alerts.
Direct Messages to Applicants
Guildbase can send DMs directly to applicants for status updates. This requires:
- Applicant has Discord linked to their Guildbase account
- Applicant is in your Discord server
- Applicant has DMs enabled from server members
Enabling DM Notifications
- Go to Workflows
- Edit a stage's actions
- Add a Discord DM action
- Customize the message content
Customizing Messages
You can customize notification messages using variables:
| Variable | Example Output |
|---|---|
| {{applicant.discord}} | @JohnDoe#1234 |
| {{applicant.discord_id}} | 123456789012345678 |
| {{guild.name}} | Awesome Gaming Guild |
| {{stage.name}} | Accepted |
Best Practices
Use Separate Channels
Keep new application notifications separate from acceptance announcements.
Only DM Final Decisions
Don't spam applicants with updates on every stage change. Save DMs for important updates.
Mention Sparingly
Only mention roles for high-priority notifications that need immediate attention.